Privacy Policy
Last updated: 30 July 2025
A. Introduction
At Cubipaw, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit or interact with our website (www.cubipaw.com).
For the purposes of applicable data-protection laws (including the General Data Protection Regulation – GDPR), Cubipaw acts as the data controller.
By accessing or using our site, you agree to the practices described in this policy.
B. Information We Collect
We collect personal information from you when you:
- Make a purchase
- Create an account
- Sign up for our newsletters
- Contact our customer-service team
This may include:
- Your name
- Email address
- Shipping and billing address
- Payment details (via secure third-party processors)
- Country or region
- IP address and browser/device data
- Your activity on the site (via cookies)
Some of this information is collected automatically during your visit. We may also combine data from different sources to better personalize your experience.
C. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Verify your identity and process payments
- Send you order confirmations and shipping updates
- Provide customer service and support
- Improve and personalize your shopping experience
- Manage your account and communicate offers (if you opt in)
- Prevent fraud or abuse
D. Legal Bases for Processing
We rely on several legal bases to process your personal data:
- Contractual necessity: to fulfill your order
- Consent: for marketing communications (you can withdraw at any time)
- Legal obligations: for tax, accounting, or fraud prevention
- Legitimate interests: to improve site performance and user experience
E. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, including to meet legal or accounting obligations. Once your data is no longer needed, it will be securely deleted.
F. Sharing Your Data
We may share your personal data with trusted third parties for the following reasons:
- Payment processing
- Shipping and logistics
- Email delivery
- Website hosting and analytics
All third-party partners are bound by confidentiality agreements and will only use your information as necessary to provide the service. If you follow a link to an external site, their privacy policies will apply.
G. Payment Information
All payment transactions are securely handled by third-party processors (e.g., PayPal). We do not store full credit-card details on our servers.
When making a purchase, your billing name, address, and method may be stored in your account profile for convenience.
H. Cookies and Tracking Technologies
Our website uses cookies to improve performance and provide a smoother user experience. Cookies help us understand how visitors use our site, and may also store selected preferences such as language or currency.
You may disable cookies in your browser settings, but this may limit site functionality.
To learn more about Shopify’s use of cookies, please visit: Shopify Cookie Policy
I. Your Rights
Depending on your location, you may have the right to:
- Access or update your personal data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise your rights, contact us at service@cubipaw.com. We will respond within the legally required timeframe.
J. External Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content on external sites. Always review third-party privacy policies when leaving our platform.
Currency converters or tools on our website may store session cookies that temporarily record your IP address to ensure currency is displayed accurately.
K. Data Security
We take your security seriously. Your information is protected by industry-standard safeguards, including:
- Secure Sockets Layer (SSL/TLS) encryption
- Firewall and anti-malware systems
- Restricted data-access controls
However, no system is 100 % secure. While we strive to protect your data, we cannot guarantee absolute protection. Please contact us if you have any concerns.
L. Email Newsletters
We offer email updates to inform you about new products, discounts, and updates. You can subscribe voluntarily and unsubscribe at any time via the link in each email.
Email interactions (e.g., opens or clicks) may be tracked for analytics purposes to improve future communications.
We never sell or share your email with third parties for marketing purposes.
M. Policy Updates
We may revise this Privacy Policy periodically. All updates will be posted here, and significant changes will be highlighted. Your continued use of the website constitutes acceptance of any updates.
N. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, feel free to reach out: